Shipping policy
We ship to the UK, USA and selected EU countries with tracked delivery on every order. Here's what to expect.
📦
Order Processing
Orders are typically processed within 3–5 business days. You'll receive a confirmation email with tracking details once your order has shipped.
🎁
Free Shipping
We offer free shipping on every order, worldwide. No minimum spend, no hidden fees — just free delivery to your door.
🚚
Estimated Delivery Times
3–7 days
United Kingdom
7–14 days
USA
7–14 days
EU
All timeframes are estimates and may vary due to carrier or customs delays.
📍
Tracked Delivery
Every order is fully tracked. You'll get a tracking link by email so you can follow your delivery every step of the way.
🌍
International Orders & Customs
For orders outside the UK, local import duties or taxes may apply depending on your country. These are set by your local customs authority and are the responsibility of the recipient. Free shipping covers the delivery cost — it doesn't include customs charges.
🏠
Double-Check Your Address
Please make sure your delivery address is correct at checkout. We can't be held responsible for parcels sent to incorrect addresses, and any redelivery charges from the courier will fall to you.
This page is a friendly summary. Full terms are set out in our Terms & Conditions.